
Transparency is not all it is made out to be….
In an open letter to CEOs, Secretary of the U.S. Department of Health Human Services Michael O. Leavitt wrote:
The article infers that this information will be available in some useful way, soon. Unfortunately, not soon enough. Transparency is not all it is made up to be. The basis behind transparency is paved with good intentions. Americans need to know the prices for the services that we access. But, if Americans really understand how provider contracting is often negotiated, we would easily see the holes that lead to erroneous information designed to protect the best negotiators, not the sick who are in need.
Size matters. We all know that. However, size is not necessarily a fair reflection on quality. Price doesn’t always determine quality, especially in medical care. What happens when the price for a service among several doctor’s hospitals or providers is the same? Who is the best choice? How are we to judge, then? What criteria will lead Americans to make a better health care decision? Cost is still the largest stumbling block to access US healthcare. Will this information change that? Americans want more value for their money. Excuse me for emphasizing that Transparency is more useful to the insured population because the idea is designed for payers. Whether healthcare is accessed through employer sponsored or individual health insurance or is accessed inefficiently by the uninsured, tax paying citizens ought to be concerned about price. Americans who contribute to the tax system are paying for the uninsured already.
They just woke up to the fact that they have been paying more for medical services…
What is Uncle Sam doing to make sure that, as the largest payer of health insurance claims, they are protecting tax payers and securing the best deal? They are not doing much. They just woke up to the fact that they have been paying more for medical services than the privately insured sector for our socialized programs like Medicare and Medicaid. Private health insurers consistently negotiate the most cost effective reimbursement levels for medical delivery services. There will always be some consumers who will find that they can live with the values tied to the retail discount “Wal-Mart’s” of medicine. Others will find that the highly specialized providers, akin to the overpriced “Neiman Marcus’s” of medicine, are worth the difference in cost.
Is there truly a quality difference? There may be…but differentiating and understanding how to use the data that is being shared with us to make that decision, is a mystery to most Americans in need of medical services.
Is Transparency going to change or influence behavior?
Professionals are having a hard time perusing through the data to determine if publishing certain facts will be confusing or helpful. The concept of pay for performance is truly an embraceable one. Although it is unlikely that this incentive can create better healthcare outcomes alone, it is a start. This information is likely to be especially useful in our times of need when it is easily accessible and the codes to determine appropriateness are clearly delineated. Once Americans understand how to use the distribution of this new data, they can be armed to make more appropriate decisions for protecting the health of themselves or loved ones. It will certainly be an improvement on just word of mouth decision making. Americans want to be empowered by information. Will it cost less? Maybe. Is Transparency going to change or influence behavior? Yes. Consumers crave more information. Can this information help bring down the price of medical services? It is one small cog in the wheel that turns the fragmented US Health Care System. We don’t need socialized medicine. It will create more of a mess. We need to fix what we have, first.
In an open letter to CEOs, Secretary of the U.S. Department of Health Human Services Michael O. Leavitt wrote:
“I am writing to invite you to play a leadership role in the
movement toward transparency…”
(See:www.hhs.gov/transparency/employers/ceo.html)
The article infers that this information will be available in some useful way, soon. Unfortunately, not soon enough. Transparency is not all it is made up to be. The basis behind transparency is paved with good intentions. Americans need to know the prices for the services that we access. But, if Americans really understand how provider contracting is often negotiated, we would easily see the holes that lead to erroneous information designed to protect the best negotiators, not the sick who are in need.
Size matters. We all know that. However, size is not necessarily a fair reflection on quality. Price doesn’t always determine quality, especially in medical care. What happens when the price for a service among several doctor’s hospitals or providers is the same? Who is the best choice? How are we to judge, then? What criteria will lead Americans to make a better health care decision? Cost is still the largest stumbling block to access US healthcare. Will this information change that? Americans want more value for their money. Excuse me for emphasizing that Transparency is more useful to the insured population because the idea is designed for payers. Whether healthcare is accessed through employer sponsored or individual health insurance or is accessed inefficiently by the uninsured, tax paying citizens ought to be concerned about price. Americans who contribute to the tax system are paying for the uninsured already.
They just woke up to the fact that they have been paying more for medical services…
What is Uncle Sam doing to make sure that, as the largest payer of health insurance claims, they are protecting tax payers and securing the best deal? They are not doing much. They just woke up to the fact that they have been paying more for medical services than the privately insured sector for our socialized programs like Medicare and Medicaid. Private health insurers consistently negotiate the most cost effective reimbursement levels for medical delivery services. There will always be some consumers who will find that they can live with the values tied to the retail discount “Wal-Mart’s” of medicine. Others will find that the highly specialized providers, akin to the overpriced “Neiman Marcus’s” of medicine, are worth the difference in cost.
Is there truly a quality difference? There may be…but differentiating and understanding how to use the data that is being shared with us to make that decision, is a mystery to most Americans in need of medical services.
Is Transparency going to change or influence behavior?
Professionals are having a hard time perusing through the data to determine if publishing certain facts will be confusing or helpful. The concept of pay for performance is truly an embraceable one. Although it is unlikely that this incentive can create better healthcare outcomes alone, it is a start. This information is likely to be especially useful in our times of need when it is easily accessible and the codes to determine appropriateness are clearly delineated. Once Americans understand how to use the distribution of this new data, they can be armed to make more appropriate decisions for protecting the health of themselves or loved ones. It will certainly be an improvement on just word of mouth decision making. Americans want to be empowered by information. Will it cost less? Maybe. Is Transparency going to change or influence behavior? Yes. Consumers crave more information. Can this information help bring down the price of medical services? It is one small cog in the wheel that turns the fragmented US Health Care System. We don’t need socialized medicine. It will create more of a mess. We need to fix what we have, first.

